Welcome to the support area

This section of the site is for current customers only. If you are a new customer, please get in touch from the 'Contact Us' page.

FAQ's

[accordion] [accordion_item title="How to update my website" active="no" ] Go to your website and add /wp-admin to the end. For example; www.mywebsite.co.uk/wp-admin. You will see our logo with a login screen. Log in using the credentials we supplied you with your site handover.

If it is a page you want to update, on the left menu, click on 'pages'. You will then be shown all the pages on your site. Simply click on the title of the page you would like to edit.

[/accordion_item] [accordion_item title="How do I access my emails" active="no" ] Go to your domain and add /webmail at the end. For example, www.mywebsite.co.uk/webmail. You will then be taken to your webmail login screen. Log in using the credentials supplied with your website handover. Once logged in, you may be shown 3 different programmes with a choice of which to use. We recommend Roundcube. Click on 'Select as default' on the bottom and you will not be shown this screen again - It will skip straight to your emails. [/accordion_item] [/accordion]

Upload FIlesNeed to send us a file? Click HERE to send it direct to our Dropbox. You don't need a Dropbox account

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